ON-DEMAND SUPPORT
On Demand Sessions
Launch the On Demand Remote Support application to initiate a session with a technician.
// small helper app · no account · nothing left behind
Windows
macOS
Linux
session — how it works
1
Launch the helper
Run the small KyTech app the button downloads. ~2 MB, no installer.
2
Share your code
Read the maintainer the code shown and the encrypted bridge opens.
3
Watch it get fixed
Follow every action live. Hit disconnect whenever you like.
aes-256-gcm
Encrypted end to end
Every session runs over an authenticated encrypted channel with keys unique to that connection.
live view
Full transparency
You see the maintainer's every move on your screen, in real time, from first click to last.
zero residue
You stay in control
End the session with one click. The helper app removes itself and leaves nothing behind.